Ordering Info
How to place a order
BEFORE YOU PLACE YOUR ORDER PLEASE READ:
We have whats called a lead time, that is the time from when the order is placed, until the time the order is finally pulled and prepared for shipping. Our Lead time is usually 4 to 5 "BUSINESS DAYS" that excludes holidays and weekends.
Please note some packages will ship sooner, and some later this is our average wait time.
You can place an order one of two ways: Either email us : SHARKARMORY556@GMAIL.COM or you can call us at 708-567-7836 Credit cards accepted ONLINE OR OVER THE PHONE.
The easiest way to order is online. Simply send us an email at Sharkarmory556@gmail.com and tell us what you want and how many. We will send you a payable invoice through Paypal business. No account needed. OR our CC processor Clover which has been great to us, and supports 2A as we have had little to no problems with them.
Online ordering
We pay for shipping If using USPS most of the time it will say it in our ad , we now offer UPS and we charge only 10.00 we pay any costs after the customer pays the 10.00 we are responsible for the rest, unless Ammunition or Magazines. Then no matter the carrier the customer ALWAYS pays actual shipping charges for those 2 items, unless otherwise stated in our ad. We reserve the right to charge anyone shipping for their order at anytime.
Call in with your credit card.
You can reach us at 708-567-7836.
Simply call in have your credit card ready and tell us what you need. You will receive a confirmation email when your order has been placed, then again when it ships.
After ordering now what?
Typically after your order has been placed we will send you a receipt if paying by credit card. It takes about 3 to 6 business days for us to get your order pulled, packed and shipped. Once your order is getting ready to be shipped you will receive a tracking notice via USPS priority mail website, or via ups notification email as well. If you want to pay the SAC Fee for UPS Shipping we only charge you 9.99 for the upgraded shipping.
How does my order ship & with what carrier?
Your order will be wrapped or packaged securely for transport and will get shipped Priority mail via USPS or via UPS If that doesn't work for you, we can also send it FedEx. Please contact us if other arrangements must be made.
Customer satisfaction & refunds
Customer Satisfaction is our main priority and we strive to meet that on a daily basis. We did not get this far by not listening to our customers. If items are not exactly how you expected them, we will replace them. If we cannot send a replacement product or if for some reason you are not 100% satisfied, then a refund will be considered on a case by case basis.All refunds are subject to a 15% restocking fee, cancelled orders will be also subject to a 15% fee for charges and listing and CC fees that do occur for S.A.C all charges are based on a order by order basis.